COMPLIANCE & DISCLOSURE
Escalation Matrix
For any grievance, complaint, or query, please contact us through the escalation hierarchy below. Escalate to the next level only if your concern is not resolved within 3 business days.
| Entity | Capline Ventures Private Limited |
|---|---|
| Brand | BlinkMoney |
| Address | G-502, Plot-6, Sec-9, Darave Enclave, AWHO, Darave, Thane - 400706, Maharashtra, India |
| Working Hours | 9:00 AM – 6:00 PM, Monday to Friday |
Internal Escalation Hierarchy
| Designation | Name | Phone | |
|---|---|---|---|
| Customer Care | Ankita Agarwal | +91 90043 11470 | ankita.a@blinkmoney.in |
| Head of Customer Care | Ankita Agarwal | +91 90043 11470 | ankita.a@blinkmoney.in |
| Compliance Officer | Rishabh Roy | +91 7715085991 | rishabh.roy@blinkmoney.in |
| Director / CEO | Rishabh Roy | +91 7715085991 | rishabh.roy@blinkmoney.in |
| Director / CTO | Varun Bhandia | +91 90011 26303 | varun.bhandia@blinkmoney.in |
External Escalation — SEBI
If your grievance is not resolved satisfactorily through the internal hierarchy above, you may escalate to SEBI:
| Channel | Details |
|---|---|
| SEBI SCORES | https://scores.sebi.gov.in/ |
| SEBI Helpline | Toll-Free: 1800 22 7575 / 1800 266 7575 |
You may also write to any of the SEBI regional or local offices across India.
Capline Ventures Private Limited | G-502, Plot-6, Sec-9, Darave Enclave, AWHO, Darave, Thane - 400706, Maharashtra, India
Document last updated: 22 May 2026